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WeblerOpen studio ↗
Policy desk

Billing & cancellations.

How subscriptions renew, how credits work and where to get help with a charge.

Renewals and allowances

Paid plans renew monthly through Stripe. Each paid billing period has its own allowance; unused monthly credits do not carry over. A free allowance is granted once. You can find earlier invoices under Manage past billing in Settings after a subscription ends. Signing out or stopping builds does not cancel a subscription.

Stop the next renewal

Open Settings & billing → Manage billing, choose cancellation and check the end date Stripe shows. Cancellation takes effect at the end of the paid period. Your drafts remain in your workspace; paid features such as custom-domain hosting require an active plan.

Refunds and cancellation requests

Use the Billing topic on our contact form to report a duplicate charge, request a refund or give notice of cancellation. Include the account email, purchase date and invoice reference if available. For a cancellation you can write: “I cancel my Webler subscription purchased on [date]”, with your name and the date of the request. We review requests against the payment record and applicable consumer rights. Nothing here limits statutory cancellation or refund rights.

Contact billing support ↗